AI Literacy Is Now a Legal Requirement

Buried in the EU AI Act is my favorite requirement, and it has nothing to do with paperwork.

Providers and deployers must make sure the people operating and using their AI systems have sufficient AI literacy. In plain English: your team has to actually understand the tool they're using. What it does, what it can't do, and where it goes wrong.

I've spent my life teaching, from classrooms in northern Zambia to training rooms full of professionals. I have never seen a system fail because people knew too much about it. Systems fail when people click buttons they don't understand and trust outputs they never question.

This clause turns training from a nice-to-have into a duty. Honestly? It should have always been one.

I explain frameworks; I don't give legal counsel.